If the WhatsApp Desktop app has stopped working, here are some quick fixes that you can try.
Using WhatsApp Desktop is a great way to keep all important messages and notifications in the same place. Also, it helps your productivity as you don’t have to constantly check your phone or worry about missing anything.
The app was launched in 2016 and it is constantly updated or improved. However, sometimes you may run into issues with the app working.
In this case, you can try the solutions listed below to fix the WhatsApp Desktop app…
Reverting the app to its default settings might fix your issue.
Here is how you can reset the WhatsApp Desktop app in Windows 10:
Note: You can reset WhatsApp through Windows Settings only if you have downloaded it from Microsoft Store.
There might be a WhatsApp service running in the background which stops the app from functioning properly. To fix this, you should completely close the app.
Here is how you can do it:
Start the app up again and see if it is working.
There’s one thing that might’ve escaped your attention: which network you are connected to.
While you may feel this doesn’t make sense, you should connect your computer and phone to the same Wi-Fi network if you plan on using the WhatsApp Desktop app.
This seems to fix the issue sometimes when there are connection problems.
If you can’t open the app, you should try reinstalling it completely.
You can uninstall the app from the Settings menu or simply search for it in the Windows search bar and select Uninstall. Then, you can download and install it again.
Related: How to Make Voice Calls and Video Calls on the WhatsApp Desktop App
If the app is stuck in an endless loading loop, there might be a problem with your internet connection. You can use the Windows built-in troubleshooter to quickly fix it.
To do this:
This will tell you whether there's a problem with your internet connection that is interfering with WhatsApp Desktop.
Hopefully, our tips helped you fix WhatsApp Desktop and you are now using it without issues.
If you are in a rush, you can switch to WhatsApp Web. It has most of the same features as the Desktop app so you will not miss anything.
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Matthew’s passions lead him to become a technical writer and blogger. Having a Bachelor’s degree in Engineering, he enjoys using his technical knowledge to write informative and useful content.
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